Coaching Sessions Payment Policies:

Online platform usage agreement:

We thank you for contacting us and choosing Octarium Center, and we assure you that we are keen that you will have a unique and special experience with us.

For our keenness to provide you with a better service, we are pleased to inform you of the necessary procedures for booking coaching sessions:

  1. The date of the session is to be confirmed online after sending a copy of the payment receipt of the session’s specified amount.
  2. In case of wish to cancel the session, it must be at least 24 hours before the session appointment, and the amount paid shall be refunded within a period of no less than 14 days.
  3. In the event of a delay in attending the session or absence without notice of the postponement, the amount of the session shall not be refunded.
  4. Maintaining the confidentiality of the information on the platform through which the service/session is delivered.
  5. Committing to maintaining confidential all information related to the account, including the username and password, and the beneficiary shall be held responsible for everything that is done using his account information.
  6. Not to hand over the user's name or password to any party or individual, nor to benefit from the service by any person other than the account owner only.
  7. Not to publish the session link to any party who is not authorized to access, nor send suspicious links through the written conversation, nor send any files through the written conversation.
  8. Octarium is not responsible for any amount not received through Octarium.
  9. Not to record the screen nor sound, and nor capture screen pictures during the session.